Place an Order
Here is how to
place an order for items in our store:
-
Browse the
available products and make your selection by checking the box next to the item
and filling in the quantity.
-
Add items your
selected to your order using the button labeled add items to order.
-
Complete your
order and check out using the button labeled check out now.
If you have customer service questions or want to check the status of your
order, please send mail to
webmaster@basoncomputer.com
Delivery
We provide flexible delivery schedules. The shipping charge is based on the
item ordered and your shipping location.
We provide Next Day Air service which means that the package will be
received on the next business day. For example: a package that was shipped out
on Friday, customer will receive it on Monday.
Technical Support
External Firewire Hard Drive Installation
USB
Installation for Win 2000 & XP
USB
Installation for Win 98 & ME
Payment Security
We accept the following methods
of payment:
MONEY
ORDER, CHECK, PAYPAL and BIDPAY
For
International orders, we require the American Express Card or wire transfer
If you use a browser that
supports secure connections, your order will be handled using our
VeriSign secure payment system that
protects your credit card information while in transit over the Internet.
To view the security certificate
for this site, please
follow this link and then use your browser
to view the security information for the page (Netscape users can simply click
on the lock on the lower left hand corner of the browser window.)
Return Shipping Instruction
Packaging:
-
External
Drive/Library - return the item and all accessories included with original
purchase (cable, key, terminator, power cord, power supply, etc.)
-
Bare drives - return drive only. Do not
include any partsn not purchased from Bason
-
Bason is not
liable for any items received other than the item to be returned.
-
The
bare hard drive
must be returned inside an ANTI-STATIC bag, packed in a box with foam
surrounding the drive. Use the original box to
ship the external drives. Multiple drives must have separators to prevent the
drives from touching. Failure to meet these packaging requirements may result
with a Voided Warranty.
-
Bason-approved
packaging may be purchased from Bason at a minimal cost.
Packing Slip:
-
Include a
packing slip with the drive. This should include your name, address,
daytime telephone number, our RMA#, model number(s), and serial
number(s).
-
Please ship all
returns to: Bason Computer 555 E. Easy St Suite B, Simi Valley, CA 93065
Method of
Shipment:
Please ship your
return drive via a traceable company which can provide you with a proof
of delivery if necessary (i.e. Airborne Express, DHL, Fedex, or UPS)
|
|
